Oasis Scientific Inc.

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    • Flexible Inspection Cameras >
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    • Portable Digital Microscopes >
      • ViTiny Pro10 Plus Portable Digital Microscope
      • ViTiny Pro10-3 Portable UV/IR/White Digital Microscope
      • VT-300 Portable Digital Microscope
      • Stand-Alone 3.5-inch LCD Digital Microscope
    • USB Digital Microscopes >
      • ViTiny UM06 Table-Top Autofocus Digital Microscope
      • Vividia 5MP USB Digital Microscope
      • UM08 Tabletop HDMI Autofocus 5MP Digital Microscope
      • Vividia VO-HD51W 5MP WiFi/USB HD Digital Microscope
      • ViTiny UM12 USB 5MP Digital Autofocus Microscope
      • ViTiny UM02 Handheld USB Digital Microscope
      • ViTiny UM05 USB 2MP Digital Autofocus Microscope
      • Vividia VI-VOM15 5.0 MP Microscope With CPL Filter
      • Vividia VI-VOM17 9.0 MP Microscope with CPL Filter
      • Firefly GT820 Polarizing USB Digital Microscope
      • Firefly GT800 USB Digital Microscope
      • Firefly GT700 UV/White Light Digital Microscope
      • Firefly DE300 Polarized USB Digital Microscope Dermatoscope
      • Firefly GT200 USB Digital Microscope
    • USB Digital Borescope Endoscope Microscopes >
      • ViTiny UM07 USB Digital Endoscope
      • Short 2.0MP USB Digital Endoscope (8.2mm Tube Diameter)
      • Super Long 2.0MP USB Digital Endoscope (8.2mm Tube Diameter)
      • 2MP USB Digital Microscope (12mm with New Stand)
      • 2MP USB+WiFi Digital Endoscope With WiFi Adapterr and Metal Stand
      • 2.0MP USB Digital Endoscope (12.0mm Tube Diameter)
      • Digital Endoscope with Micrometer Measuring Stage
      • Super Long 2.0MP USB Digital Endoscope (12mm Tube Diameter)
      • Vividia VA-400 Rigid USB Articulating Borescope Videoscope Inspection Camera
      • Vividia VA-400-T7 USB Articulating Borescope Videoscope Inspection Camera Plus Tablet
      • USB Digital Endoscope with Waterproof Lens
    • Wireless Digital Microscopes >
      • Firefly DE350 Wireless Polarized Digital Microscope Dermatoscope
      • Firefly DE550 Handheld Digital Wireless Otoscope
      • Firefly GT600 Wireless Digital Microscope
      • Firefly GT620 Wireless Polarizing Digital Microscope
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      • Vividia VO-HD51W 5MP WiFi/USB HD Digital Microscope
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      • Wireless WiFi Digital Microscope for iPhone
      • Digital Endoscope with AV/TV Output
      • Vividia VM-UM18 Wi-Fi Wireless Microscope
    • Microscopes for Health >
      • Wireless Intraoral Camera for iOS/Android/PC
      • ViSee USB Digital Dental Intra-Oral Camera
      • Firefly DE500 Handheld USB Digital Otoscope Earscope
      • Firefly DE550 Handheld Digital Wireless Otoscope
      • Firefly DE300 Polarized USB Digital Dermatoscope Microscope
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      • ViTiny UM03 Handheld USB Digital Microscope: Home Personal Care
    • Veterinary Digital Otoscopes >
      • Firefly DE501 Veterinary Digital Otoscope
      • Firefly DE551 Wireless Veterinary Digital Otoscope
    • Stands and Accessories >
      • Portable 7 Inch Android Tablet PC
      • Digital Microscope Universal Stand
      • 3D Stand for Microscope
      • SL250 Platform Stand
      • SL300 3D Stand
      • SL150 Elbow Stand
      • S-105 Steel Stand
      • S- 103 Steel Stand
      • Inspection Camera Extension Cables
      • ES100 Otoscope Specula
      • ES104 Otoscope Specula
      • ES101 Veterinary Specula (Disposable)
      • ES108 Veterinary Specula (Reusable)
      • ES150 Wireless USB Receiver
      • ES160 TV Adapter Kit
    • Digital Microscope Camera >
      • WiFi/USB Digital Microscope Camera
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  • Pipe Sewer Inspection Cameras

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your product, provided it meets the following conditions (USA customers only):

The product must be returned unused in brand new condition with all packaging and manuals included.  A used camera is not returnable.  A decision to return the camera must be approved by Oasis Scientific and we will issue a return authorization number.  A camera can only be returned in the first 30 days after initial delivery. 
​A 10% restocking fee will apply to all returned equipment.
​Higher restocking fee will apply if the returned products are used or package is damaged or parts are missing.


USA Returns:
​

1) Returns will only be accepted with a valid Return Merchandise Authorization Number (RMA #). Please email us at info@oasisscientific.com to receive a RMA#. Products cannot be returned without a RMA number.
2) All defective items can be exchanged for the same model as the defective item or refunded for the cost of the item. Never opened items can be refunded fully. At our discretion, all opened non-defective returns will be assessed up to 20% restocking fee within 30 days of delivery. We do not accept any returns by products that are damaged by customers. 
3) Returns must be made within 30 days of receipt. To be accepted, product must be in the  original packaging including all accessories, instructions, and warranty cards. Any damage or defects to the products MUST be reported within 48 hours of the delivery date.
4) For your protection, items must be returned shipping prepaid, insured for the full value, and safely wrapped to prevent shipping damage. The original receipt or a copy of it should also be included in your return package. 
5) Upon receipt of the return, we will issue the refund. The original and returns S&H charges will not be refunded or reimbursed. If a replacement order is sent, it will be shipped without shipping or handling charges to the customer. 
6) Returns will not be accepted after 30 days of delivery, regardless of reason.

International Returns:
7) We do not accept international returns, and will not be responsible for international shipping cost and the related fees and taxes. 

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, email us at info@oasisscientific.com, you may also reach us at 864-469-0919.
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Oasis Scientific Inc 2009-2023                        "We help you see better!"                                                              Our value:     Innovation        Quality       Professionalism         Integrity