Oasis Scientific Inc.

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    • Digital Microscopes & Inspection Cameras >
      • Portable Digital Microscopes >
        • ViTiny Pro10 Plus Portable Digital Microscope
        • ViTiny Pro10-3 Portable UV/IR/White Digital Microscope
        • VT-300 Portable Digital Microscope
        • Stand-Alone 3.5-inch LCD Digital Microscope
      • USB Digital Microscopes >
        • ViTiny UM06 Table-Top Autofocus Digital Microscope
        • Vividia 5MP USB Digital Microscope
        • UM08 Tabletop HDMI Autofocus 5MP Digital Microscope
        • Vividia VO-HD51W 5MP WiFi/USB HD Digital Microscope
        • ViTiny UM12 USB 5MP Digital Autofocus Microscope
        • ViTiny UM02 Handheld USB Digital Microscope
        • ViTiny UM05 USB 2MP Digital Autofocus Microscope
        • Vividia VI-VOM15 5.0 MP Microscope With CPL Filter
        • Vividia VI-VOM17 9.0 MP Microscope with CPL Filter
        • Firefly GT820 Polarizing USB Digital Microscope
        • Firefly GT800 USB Digital Microscope
        • Firefly GT700 UV/White Light Digital Microscope
        • Firefly DE300 Polarized USB Digital Microscope Dermatoscope
        • Firefly GT200 USB Digital Microscope
      • USB Digital Borescope Endoscope Microscopes >
        • ViTiny UM07 USB Digital Endoscope
        • Short 2.0MP USB Digital Endoscope (8.2mm Tube Diameter)
        • Super Long 2.0MP USB Digital Endoscope (8.2mm Tube Diameter)
        • 2MP USB Digital Microscope (12mm with New Stand)
        • 2MP USB+WiFi Digital Endoscope With WiFi Adapterr and Metal Stand
        • 2.0MP USB Digital Endoscope (12.0mm Tube Diameter)
        • Digital Endoscope with Micrometer Measuring Stage
        • Super Long 2.0MP USB Digital Endoscope (12mm Tube Diameter)
        • Vividia VA-400 Rigid USB Articulating Borescope Videoscope Inspection Camera
        • Vividia VA-400-T7 USB Articulating Borescope Videoscope Inspection Camera Plus Tablet
        • USB Digital Endoscope with Waterproof Lens
      • Wireless Digital Microscopes >
        • Firefly DE350 Wireless Polarized Digital Microscope Dermatoscope
        • Firefly DE550 Handheld Digital Wireless Otoscope
        • Firefly GT600 Wireless Digital Microscope
        • Firefly GT620 Wireless Polarizing Digital Microscope
      • Digital Microscopes for iPhone/TV >
        • Vividia VO-HD51W 5MP WiFi/USB HD Digital Microscope
        • Cloud Microscope
        • Wireless WiFi/USB Digital Microscope for iPhone/PC
        • Wireless WiFi Digital Microscope for iPhone
        • Digital Endoscope with AV/TV Output
        • Vividia VM-UM18 Wi-Fi Wireless Microscope
      • Flexible Inspection Cameras >
        • Articulating Flexible Inspection Camera for iPhone/Android
        • 3.9mm Flexible Inspection Camera for iPhone/Android
        • 4.5mm Flexible Inspection Camera for iPhone/Android
        • 9mm Flexible Inspection Camera for iPhone/Android
        • Vividia Articulating USB Flexible Borescope Videoscope
        • USB Flexible Inspection Camera with Manual Focus
        • Mini 8mm USB Flexible Inspection Camera Microscope with Manual Focus
        • Mini 5mm USB Flexible Inspection Camera
        • Mini 7mm USB Flexible Inspection Camera
        • Mini 7mm USB Flexible Inspection Camera with Super Long Cable
        • 8mm USB Flexible Inspection Camera
        • USB Flexible Inspection Camera With Zoom Function
      • Flexible Inspection Cameras with Monitor >
        • Articulating 5.5mm Borescope System with 3.5” LCD Monitor
        • 3.9mm Recordable Flexible Inspection Camera with 3.5” LCD Monitor
        • 9mm Recordable Flexible Inspection Camera with 2.4” LCD Monitor
        • 4.5mm Flexible Inspection Camera with 2.4” LCD Monitor
        • 5.5mm HD Flexible Inspection Camera with 2.4” LCD Monitor
        • 9mm Flexible Inspection Dual-Camera with 2.4” LCD Monitor
        • 9mm Flexible Inspection Camera with 2.4” LCD Monitor
        • Sewer Drain Pipe and Wall Inspection Camera Borescope System
        • Telescopic Pole Inspection Camera Systems
        • Two-Way Articulating And Dual Camera Probe With 3.5" Monitor
        • 4-way Articulating 6mm Borescope System with 3.5” LCD Monitor
      • Flashlight Camera >
        • Flashlight Camera
      • Microscopes for Health >
        • Wireless Intraoral Camera for iOS/Android/PC
        • ViSee USB Digital Dental Intra-Oral Camera
        • Firefly DE500 Handheld USB Digital Otoscope Earscope
        • Firefly DE550 Handheld Digital Wireless Otoscope
        • Firefly DE300 Polarized USB Digital Dermatoscope Microscope
        • Firefly DE350 Wireless Polarized Digital Dermatoscope Microscope
        • ViTiny UM03 Handheld USB Digital Microscope: Home Personal Care
      • Electronic Digital Magnifiers for Low Vision >
        • Electronic Digital Magnifier for TV: Visual Reading Aide
        • Electronic Digital Magnifier for TV & PC: Visual Reading Aide
        • 5 Inch Portable Electronic Digital Magnifier
        • 3.5 Inch Portable Electronic Digital Magnifier
        • 4.3 Inch Portable Electronic Digital Magnifier
        • 4.3 Inch Portable Electronic Digital Magnifier with 10 Color Modes
        • ViTiny VT-201 Portable Electronic Digital Magnifier
        • LED Lighted Desktop Magnifier
      • Veterinary Digital Otoscopes >
        • Firefly DE501 Veterinary Digital Otoscope
        • Firefly DE551 Wireless Veterinary Digital Otoscope
      • Ultrasound Fetal Doppler >
        • Ultrasound Fetal Doppler
      • Stands and Accessories >
        • Portable 7 Inch Android Tablet PC
        • Digital Microscope Universal Stand
        • 3D Stand for Microscope
        • SL250 Platform Stand
        • SL300 3D Stand
        • SL150 Elbow Stand
        • S-105 Steel Stand
        • S- 103 Steel Stand
        • Inspection Camera Extension Cables
        • ES100 Otoscope Specula
        • ES104 Otoscope Specula
        • ES101 Veterinary Specula (Disposable)
        • ES108 Veterinary Specula (Reusable)
        • ES150 Wireless USB Receiver
        • ES160 TV Adapter Kit
      • Digital Microscope Camera >
        • WiFi/USB Digital Microscope Camera
    • Liquid Handling Products >
      • Electronic Pipettors >
        • ePipette S1000
        • ePipette S200
        • ePipette S20
      • Single Channel Pipettors >
        • 0.1-2.5 Single Channel Pipettor
        • 0.5-10 Single Channel Pipettor
        • 2-20 Single Channel Pipettor
        • 10-100 Single Channel Pipettor
        • 20-200 Single Channel Pipettor
        • 100-1000 Single Channel Pipettor
        • 1000-5000 Single Channel Pipettor
      • Motorized Pipette Filler
    • Hotplate Stirrers >
      • Digital Hotplate Stirrers with Temperature Control Package >
        • Digital LCD Hotplate Stirrer 7x7" with Temperature Control Package
        • Digital LCD Hotplate Stirrer 7x7" with Temperature Control Package Including Corrosive Chemical Resistant Temp Sensor
        • Digital LCD Hotplate Stirrer Circular-top with Temperature Control Package
        • Digital LCD Hotplate Stirrer Circular-top with Temperature Control Package Including Corrosive Chemical Resistant Temp Sensor
        • Digital LED Hotplate Stirrer 7x7" with Temperature Control Package
        • Digital LED Hotplate Stirrer 7x7" with Temperature Control Package Including Corrosive Chemical Resistant Temp Sensor
        • Digital LED Hotplate Stirrer Circular-top with Temperature Control Package
        • Digital LED Hotplate Stirrer Circular-top with Temperature Control Package Including Corrosive Chemical Resistant Temp Sensor
      • Digital Hotplate Stirrers >
        • Digital LCD Hotplate Stirrer 7x7"
        • Digital LCD Hotplate Stirrer Circular-top
        • Digital LED Hotplate Stirrer 7x7"
        • Digital LED Hotplate Stirrer Circular-top
      • Analog Hotplate Stirrers >
        • Analog Hotplate Stirrer Circular-top
      • Hotplate Stirrer Accessories >
        • PT 1000-A Temp Sensor
        • PT1000-B Glass Coated Temp sensor
        • Temp Sensor Support Rod & Clamp for MS-H-Pro, MS7-H550-Pro, MS7-H550-S
        • Temp Sensor Support Rod & Clamp for MS-H280-Pro
    • UV/VIS Spectrophotometers >
      • T60 UV/VIS Spectrophotometer
      • T70 UV/VIS Spectrophotometer
      • T70 Plus UV/VIS Spectrophotometer
      • T80 UV/VIS Spectrophotometer
      • T80 Plus UV/VIS Spectrophotometer
    • Electrochemical Instruments >
      • SX711 Portable pH/mV/Temp Meter Kit
      • SX723 Portable pH/mV/Conductivity Meter Kit
      • MP511 Benchtop pH/mV/Temp Meter
    • Digital Overhead Stirrers >
      • OS40-Pro Digital Overhead Stirrer
      • OS20-Pro Digital Overhead Stirrer
      • OS20-S LED Digital Overhead Stirrer
      • OS40-Pro Digital Overhead Stirrer with Stand Package
      • OS20-Pro Digital Overhead Stirrer with Stand Package
      • OS20-S LED Digital Overhead Stirrer with Stand Package
      • Universal Stand for Overhead Stirrers
      • Stirring Shafts for Overhead Stirrers
    • Rotary Evaporators >
      • Rotary Evaporators >
        • N-1001S Rotary Evaporator
        • N-1001S-W Rotary Evaporator
        • N-1001S-WD Rotary Evaporator
        • N-1001V Rotary Evaporator
        • N-1001V-W Rotary Evaporator
        • N-1001V-WD Rotary Evaporator
        • N-1001T Rotary Evaporator
        • N-1001T-W Rotary Evaporator
        • N-1001T-WD Rotary Evaporator
      • Vacuum Controller
      • Recirculating Chiller
      • Solvent Recovery Unit
      • Vacuum Pump
    • Lab Coating Machine Lab Coater
  • Borescopes
  • Inspection Cameras
  • LCD Inspection Cameras
  • Magnifiers
  • Downloads
  • Trade Shows
    • 2020 IMTS, Chicago
    • 2018 IMTS, Chicago
    • 2016 IMTS, Chicago
    • 2015 Fabtech, Chicago
    • 2014 Fabtech, Atlanta
    • 2014 IMTS, Chicago
    • 2014 PITTCON, Chicago
    • 2013 Fabtech, Chicago
    • 2013 Semicon
    • 2013 Pittcon
    • 2012 IMTS
  • FAQ - Troubleshooting
  • Contact Us
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Troubleshooting Guide – FAQ

Below is a troubleshooting guide list for some of our well-known products.
 
Vividia VA-350 LCD Borescope:

Battery: After removing the battery panel from the handle with a screwdriver, make sure to insert all four batteries facing the correct direction and insert with the bottom tab facing out.
If for some reason, you do not get power to your device, you may want to try checking how well

Probe Connection: Make sure that your probe is connected firmly into the handle and that the device is screwed on firmly (Note: when screwing on the probe, it should go on smoothly and fully).

No Picture on Monitor: There are several scenarios that may cause the monitor not to show video.
  1. The rubber camera cap is still attached to the probe.
  2. The monitor battery has not been charged.
  3. The monitor is not firmly affixed and connected to the handle. Turn off your borescope, then try reattaching the monitor to the handle and turn back on.
 
No LED Lights: If the lighting on your device is not working, you can try,
  1. Adjusting the light fading switch on your handle which controls the brightness of the lights.
  2. Checking the battery to make sure they are still good and connected well inside the handle.
  3. Check to make sure the protective cover to the probe is still not affixed.​
  4. Flashing Screen: If your screen flashes while using your borescope, it is probable that the probe is not securely connected. Please turn off your unit and reconnect the probe. Make sure the connector is screwed in firmly. 

​VA-400/ 800 Ablescope

Locking and Unlocking:  The articulating probe has two positions: Locked and Unlocked
When the wheel on the end of the handle is pressed in and turned in a clockwise direction, the scope is in an unlocked position. When the wheel is turned in a counter-clockwise position and gently pulled out, then it is in the locked position.
Releasing the scope from its locked position: Once the scope is locked into a certain position, it can only be unlocked by pressing the wheel towards the handle with your thumb and forefinger. This may require some pressure. Your Ablescope will now straighten back out to it’s original position. To put the scope in an unlocked position, please note the steps above.
There is a detailed demonstration of how to do this in our youtube video at this url: https://www.youtube.com/watch?v=6qLUHptdx3E
For further assistance or any other questions, please contact us at this number during business hours:
 
Compatible Apps: For using your device on an Android Smartphone, the best app we have found to efficiently run the VA-400 or VA-800 Ablescope is called CameraFi  and it is available for free on the Google Play App store.

Can it be used on Apple IPad or Iphone? :  Unfortunately, Apple does not allow direct connection with external cameras at this time. We come up a wifi converter box, VA-B2 AirBox. You can wirelessly connect Ablescopes to iPad/iPhone. Please visit our product page and watch related videos on YouTube. 

My PC can not recognize the USB camera while the camera works on other computer/tablet/phone: The PC OS system's USB cameras registry may messed up. You can manually clear the registry from "Device Manager". Or use the below "ClearTool" software to clear all registries related to cameras. After completing clear action, re-plug your USB camera, and the PC should recognize USB cameras.

"ClearTool"  See the end of this page

 
ViSee Magnifier 4.3 Magnifier with 10 Color Modes

Battery: Insert the battery by removing the battery cover on the back of the magnifier. Make sure the leads of the battery are connecting to the leads on the magnifier. Make sure the battery is secure and put the cover back on.

How do I Charge? Make sure your battery is inserted into the magnifier. Plug the charging adapter into your magnifier and the usb into the wall charger. Plug into wall and look for a consistent, glowing, red light.
How long will my device be powered up after fully charging? : Your magnifier should hold a charge for about 3 to 4 hours of consistent use.
For a very thorough demonstration for using this magnifier, please follow the link to this video on youtube:
https://www.youtube.com/watch?v=cIqy_EFmFNU
 

cleartool.exe
File Size: 212 kb
File Type: exe
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Oasis Scientific Inc 2009-2019                         "We help you see better!"                                                                 Our value:     Innovation        Quality       Professionalism         Integrity