Product Warranty Claim Form

PRODUCT WARRANTY CLAIM FORM

Complete form below to submit a product warranty claim.

Once this form is received by Oasis Scientific Inc. please allow two business days for a response.
After the form has been reviewed and the subject part requires more investigation by Oasis, a Return Authorization Number (RMA) will be issued.
Customers are responsible for any shipping charges required to deliver the subject parts to Oasis.
If a replacement PO is created to replace these parts during the interim of the RMA process, please reference this replacement PO number in the “Description of Failure Field” and credit can be applied to this order upon an approved warranty.

You can also send us email to info@oasisscientific.com to file warranty claim.

Oasis Scientific Inc. warrants that each new unit manufactured by Oasis to be free from defects in material and workmanship in normal use and service for a period of one year (except the articulating bending parts, in which case the warranty period shall be 90 days) from the date of shipment to the original retail owner from our distributors, resellers or Oasis Scientific.

Oasis Scientific Inc. will, at its option, repair or replace, at the Oasis Scientific facility or at a point designated by Oasis Scientific, any part which shall appear to the satisfaction of Oasis Scientific inspection to have been defective in material or workmanship.

Product Warranty Claim Form -- Oasis Scientific Inc.

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Customer Name / Owner *

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Last

Phone Number *

Email *

Address *

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City

State

Zip Code

Country

Product name, model or part number and series number *

When and where or from whom you bought the product(s) *

Description of Failures *

Upload receipt, picture, video or supporting file as needed *

Max file size: 20MB

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​PRODUCT WARRANTY CLAIM FORM

Product Warranty Claim Form -- Oasis Scientific Inc.

PRODUCT WARRANTY CLAIM FORM